Privacy Policy — Pooja Enterprises Games India LTD

Privacy Policy

Effective Date: February 12, 2026

Pooja Enterprises Games India LTD ("we", "our", "us") operates mobile games and websites (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Services. By using our Services, you consent to the practices described below.

Apps covered by this policy

  • Penguin Fly — mobile game published on Google Play by Pooja Enterprises Games India LTD

1. Information We Collect

We collect information necessary to operate and improve our Services. Categories of information include:

  • Contact Information: name, email and any voluntary information you provide when contacting us or requesting support.
  • Identifiers & Technical Data: device model, operating system, app version, IP address, advertising identifiers (GAID/IDFA), and other diagnostic data.
  • Usage & Gameplay Data: session length, in-game events, progression and crash reports used for analytics and product improvement.
  • Payment Metadata: transaction identifiers and receipts when you purchase through app stores. We do not store full payment card data.

2. How We Collect Data

Data is collected in three ways:

  • Directly from you when you email, use the contact form, or participate in support activities.
  • Automatically via analytics and crash reporting integrated into our apps (e.g. Unity Analytics, Firebase) and server logs.
  • From third parties such as app stores or advertising/analytics providers used in the Services.

3. Purposes for Processing

We process personal data for the following purposes:

  • To provide, operate and maintain the Services.
  • To analyze usage patterns, diagnose technical issues and improve the user experience.
  • To provide customer support and respond to inquiries.
  • To detect, prevent and remediate fraud or other illegal activity.
  • To comply with legal obligations and enforce our terms.

4. Legal Bases (where applicable)

If you are located in the EEA/UK, our legal bases for processing personal data include:

  • Performance of a contract (providing the Services).
  • Legitimate interests (product improvement, security, fraud prevention) balanced against your rights.
  • Consent, where applicable (e.g., certain analytics/tracking where required by local law).

5. Advertising, Analytics and Third-Party Services

Penguin Fly and our other apps may use third-party services for analytics, crash reporting, and advertising. These providers may collect technical identifiers and usage data. Examples include:

  • Unity Analytics
  • Firebase Analytics & Crashlytics
  • Google AdMob
  • Unity Ads

These third parties process data under their own privacy policies. Their privacy links are available on their websites or upon request.

6. Advertising Identifiers & Opt-Out

If our games include ads, ad networks may use advertising identifiers (GAID/IDFA) to personalize ads. Users may reset or disable advertising identifiers on their device:

  • Android: Settings → Google → Ads
  • iOS: Settings → Privacy → Tracking

7. Children’s Privacy

Our Services are not directed at children under the age of 13 (or higher minimum age in applicable jurisdictions). We do not knowingly collect personal data from children under that age. If we learn that we have collected such data, we will delete it. Parents may contact us at poojagames@poojaenterprisesgames.site.

8. Sharing and Disclosure

We do not sell personal information. We may share data with:

  • Service providers performing services on our behalf (analytics, hosting, payment processing).
  • App stores for publishing and billing purposes.
  • Law enforcement or regulators when required by law or to protect rights and safety.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described, comply with legal obligations, or resolve disputes. Analytics providers may have their own retention schedules.

10. Data Security

We implement technical and organisational measures to protect personal data against unauthorized access, loss, or alteration. However, no method of transmission or storage is 100% secure.

11. International Transfers

Data may be processed in countries outside your jurisdiction (including the United States). When required, we use safeguards such as Standard Contractual Clauses (SCCs).

12. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Restrict or object to processing
  • Request data portability

To exercise rights, contact: poojagames@poojaenterprisesgames.site. Verification may be required.

13. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” will be updated when changes occur. Significant changes will be communicated when appropriate.

14. Contact

If you have questions or concerns about this Privacy Policy, please contact:

Pooja Enterprises Games India LTD
Email: poojagames@poojaenterprisesgames.site

Last updated: February 12, 2026

Contact Email: poojagames@poojaenterprisesgames.site